Strategic Plan 2020 – 2023

The College exists to advance the profession of health service management and leadership and the careers of College members through a wide range of initiatives that develop and support health leaders now and into the future. We have researched and established what the core capabilities are for effective and impactful healthcare leaders. Our competency framework gives us direction in all that the College does. And the College is aware that membership organisations must always be striving to provide value in an ever-changing world where choice of accessing training and learning abounds.

In the coming four years, the College will be a leader in assisting our members to grow and to learn – where learning “ the transformative process of where we take in information – when internalised and mixed with what we have experienced - changes what we know and builds on what we do. It’s based on input, process and reflection. It’s what changes us”. (From The New Social Learning by Tony Bigham and Marica Conner).

We will increase our capacity to develop and deliver cost-effective professional development for members; introduce a professional credentialing process (Certification) for members closely linked to well-researched and globally respected competency frameworks; and to then advocate and promote the professionalism of our Certified members to employers and key stakeholders. Being a College member and certified will count.

No-one solely owns leadership and so we will reach out widely to form networks of growing and learning healthcare leaders and managers, because we all know we can always improve and do better. We acknowledge that health leadership is a global profession and we will reach out, support and enhance our networks in Australia, New Zealand and Hong Kong as well as to our neighbours in the Middle-East, the Indian Ocean Rim, Asia and the South Pacific.


Health service management is an enabling profession and through the profession –

Better Leadership, Healthier Communities

Mission statement

The College commits to be a leader in professional growth and development -

Develop, equip and support high-performing health, community and aged care leaders to deliver quality services and improve community health and wellbeing.


College members act collectively to enable:

  • Empowerment
  • Innovation
  • Collaboration
  • Learning
  • Respect

Strategic goals 2019 – 2023

We will :

  1. Advance professionalisation of healthcare management
  2. Grow new frontiers for expansion and influence
  3. Be recognised and trusted as the voice for healthcare leaders and managers
  4. Enhance membership value

The strategic enablers for the attainment of these goals are:

  • Enhanced digital capability
  • Sustainable financial performance
  • High-functioning Branch Councils and College networks





2022 – 23

Advance professionalisation of healthcare management

We are growing the Fellowship program

We have built partnerships to revitalise a vibrant Asia-Pacific Journal of Health Management

We aim to enhance the quality of Branch CPD programs

We continue to build on the successful national webcasts and congresses

We will engage with more members to ensure a successful launch of the Certification program

We will establish new products and services to enhance learning (C-suite roundtables)

Review health Service Management Competency Framework

We will partner with likeminded organisations in researching the value of investing in leadership development in healthcare

Competency Framework embedded in all programs

Establish C-suite learning sets

Provide training programs for transition fmor clinician to management

Establish clinicians in management programs

Employers will recognise the value of credentialled members through requiring certified appointees

Grow new frontiers for expansion and influence

Limited impact on community and aged care sectors

Commenced new international partnerships – Philippines, India, China

Participant in IHF healthcare management special interest group for leadership competencies

Develop a simple template for international partners for membership and constitution structures

Grow branches in India

Develop new international partners – Asia-Middle-East and Pacific regions

Develop networks in the Primary Care, Aged Care and Digital Health sectors

Establish international leadership exchanges

Develop and international mentoring program

ACHSM will be globally recognised as an outward-focused supporter of better leadership in health

Be recognised as the voice for healthcare leaders and managers

Limited advocacy role and impact

Membership in key issue groups (climate change, ethical procurement, mental health)

Partner in researching the value of investment in leadership development

Reinforce the value of Certification benefits to all health organisations and agencies

Expand the academic accreditation program aligned with the Competency Framework

Establish the Australasian Halth Leadership Network

Ensure healthcare leadership education is embedded in undergraduate clinical education offerings

Develop early career programs for clinicians and embed in postgraduate education offerings (specialist colleges)

The College and our members will be recognised as health professionals in leadership.

Demonstrate and enhance membership value

Basic digital delivery capabilities

Networking opportunities

HMIP and Future Leaders programs

We will enhance online education program capacity

Increase the products and services available to rural and remote members

Develop a career services platform to assist managers in early career

Provide leadership podcasts and email resources

Develop a suite of self-assessment tools focused on health competencies

Establish new partnerships with universities to promote leadership and management education and training

College members will be our strongest advocates.