WA leadership breakfast forum: Leadership for Safety and Quality – an uncompromising commitment, 12 Apr 2017

Why the Patient Experience Matters to Health Leaders, WA Breakfast Forum
Speaker: Kim Jelphs

Current and future health care challenges require both a focus on changes in systems processes and structures, alongside the nurturing of cultures that can adapt to support the delivery of continually improving, high quality and compassionate care. Evidence is clear that leadership is the most influential factor in shaping culture. However, creating organisational cultures where leadership thrives at all levels remains a real challenge to health and social care organisations across the globe.  

This breakfast seminar will use inquiries into poor care (including: Virginia Mason in the USA , Mid Staffs in the UK, Bundaberg in Australia), as a backdrop to introducing one UK organisation's leadership and cultural development journey. The seminar will explore a timeline of development interventions, and share stories, learning and insights about outcomes. It will focus on what is having the most impact and making a real difference to services, leaders and their teams, at a time when demand and expectations are high, money is tight and return on investment needs to be evidenced. With a particular focus on the types of cultures organisations need the leadership to create. The seminar will conclude with consideration of the transferable lessons for other jurisdictions including those in Western Australia.  
Wednesday 12 April 2017

7.00am - 8.30am 

Australian Institute of Management -  76 Birkdale St, Floreat WA 6014
7:00am - Registration 
7:15am - Breakfast 
7:30am - Speaker
8:30am - Conclusion 

Registration fees
Member - $45
Non-Member - $60

Registrations are closed due to the event being at full capacity 

Sally Clark – sally.clark@achsm.org.au

The presentation covers the following domains and skills from our competency framework.

Leadership skills and behaviours
Influences organisational climate
Leading change


Health workforce

Human resource management
Organisational dynamics and governance

Quality and safety

Relationship management

Click here to know more about our competency framework.

About the speaker:
Kim Jelphs
Kim is a Visiting Academic Fellow to the School of Public Health at the University of Curtin. She currently works as an Organisational Development and Leadership Consultant, with a wide range of Public and Independent sector organisations in the UK and internationally including one day a week for South Staffordshire   and Shropshire   Healthcare NHS Foundation Trust – which is in the same health economy and situated very close to the Trust at the centre of the Mid Staffs Inquiry). Her earlier career included roles as a Senior Fellow at the University of Birmingham, where she focussed on primary care, leadership, organisational development and coaching, and as a Clinical Director in the NHS where she lead clinical governance in an innovative way, with some processes and tools receiving national recognition. Her NHS experience includes senior roles in acute, primary care and mental health organisations. She has led national leadership development programmes, including the NHS Management Training scheme and contributed to a wide range of programmes in the UK, Hong Kong and Australia.  She is passionate about real team working and is the lead author of Working in Teams (2nd edition 2016). She is also an accredited Executive Coach.
Proudly sponsored by:

4/12/2017 7:00 AM - 8:30 AM
Australian Institute of Management 76 Birkdale Street Floreat, WA 6014 AUSTRALIA
This event is full.
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